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Patients

In response to coronavirus (COVID-19) we are operating a primarily virtual (telephone and/or video)  service This means that in most cases your first appointment will be virtual. Following this, and if you require follow up, your clinician will agree if you need a face-to face appointment or another virtual appointment. Please see the contact us section of our website, for further information on how to reschedule your appointment.

You will receive a text reminder and/or letter with your appointment details. Whilst we aim to contact you at the specified time, this cannot always be guaranteed and in some circumstances this may be up to one hour later. If you are no longer free to speak to the physiotherapist at the later time, please let the physiotherapist know and they will reschedule your appointment to a more convenient time.  We aim to keep these instances to a minimum. The call will be from a withheld number.

GPs

We are doing everything we can to support GPs and your patients during the coronavirus (COVID-19) pandemic.

Prior to any referral, we would strongly advise that GPs direct patients to the patient resources section of our website for advice how to manage their condition. For specific advice regarding individual patients you can use the Kinesis portal.

Please refer to the referral information section of our website for more information on how to refer

Please  visit the main trust coronavirus (COVID-19) page for more information