Rescheduling or Cancelling your Appointment

What if I am unable to attend my appointment?

Please let us know at least 24 hours before your appointment.

You can reschedule your appointment in the following ways:

• Telephone via central booking on 0208 725 0007
• Via the Trust Website here
• Via “Manage Your Referral” here
• Reply to the relevant text messages using the prompts

Trust Website                           NHS Manage Your Referral

Whilst you are unable to attend your appointment, you can start your assessment and treatment using the The getUbetter app. It is designed to help you manage your condition and guide your recovery day-by-day. It offers you a symptom checker, management advice as well as video exercises.

If you do not come to your appointment and have not contacted us, we may discharge you back to your referring doctor.