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The Audiology service provided at Queen Mary’s Hospital has an established reputation as a forward-thinking, high performing service which provides high quality clinical care. The integrated service is uniquely based on an audiologist-led and delivered model of care.
At Queen Mary’s we aim to improve the quality of life for people with hearing and balance disorders, provide timely and accurate advice and information, raise awareness of the communication needs of individuals with hearing loss, and promote hearing preservation.
Adult Hearing Aid Service
The department benefited from being a fifth wave site for the Department of Health’s Modernising NHS Hearing Aid Services, (MHAS) programme. All clinical rooms have real ear measurement facilities and all patients are assessed and reviewed to nationally agreed protocols. These protocols ensure that individual user needs are better identified, that technology is used to specifically tailor personal hearing aid systems to each individual’s hearing loss and that more rehabilitation time is spent with each individual to ensure specific needs are being met and problems resolved.
Advanced Audio-Vestibular Assessment
Balance assessments clinics are performed using computerised ENG and caloric testing as well as basic gait and functional assessment. These assessments are completed in a dedicated, custom built, otoneurology test room. Repositioning manoeuvres are completed by a lead ENT Associate Specialist Surgeon and vestibular rehabilitation by a nurse led specialist. Transient evoked otoacoustic emissions and evoked response audiometry are also undertaken
Bone Anchored Hearing Aid Service
This specialist service developed over the past fifteen years offers assessment, rehabilitation and advice regarding the full range of implanted sound processors.
Direct Access Hearing Assessments for Adults
A protocol driven direct access service, led by audiologists is available for all adults over the age of 60 years.
New Born Hearing Screening Service
During dedicated clinics diagnostic assessment and planned follow-ups are offered to babies where routine newborn hearing screening is incomplete or where pass results have not been obtained.
Direct Access Paediatric Audiological Assessment
A direct access, protocol driven, specialist audiologist led service is provided to primary care providers were there is concern regarding a child’s hearing sensitivity.
During dedicated clinics, children are fitted with a range of hearing aid systems, and reviewed as required. There is close liaison with local education service teams, social services staff and voluntary sector agencies to provide a high quality service for children with hearing loss.
The team consists of a wide range of healthcare scientists at all levels within the healthcare scientist career framework including assistant, associate, specialist and advanced practitioners. The team is led by Justine Sweet, Head of Audiology and ENT Services at Kingston Hopsital NHS Foundation Trust.
A multidisciplinary and interdisciplinary approach to the provision of services is achieved through close partnership working with other healthcare professionals, local social service sensory impairment teams, education services and voluntary organisations.
The Audiology service has sustained accreditation by the Ear Institute at University College London to support pre-registration students completing the BSc Audiology degree programme in the following areas:
Introductory clinical placements are offered to year 1 students, foundation placements to year 2 students, work placements and support for practical assessments to year 3 students and research support to year 4 students.
The service has also sustained accreditation by the British Academy of Audiology, (BAA), as a post-graduate training centre for qualified audiologists wishing to fulfil the scope of practice for specialist and advanced practitioners under the BAA Higher Training Scheme.