Adult Hearing and Hearing Aid Service
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The Adult Hearing and Hearing Aid Service is for adults who have a hearing loss or suspected hearing problems. We accept referrals for adults of all ages.
Assessments may be carried out by audiologists and/or audiovestibular physicians. At your first appointment, we will ask you a number of questions regarding your hearing problems and your medical history. We will look in your ears and then do the hearing test.
Where the fitting of hearing aids is required, a range of hearing aids are offered based on what is most appropriate for your needs. The department currently offers Phonak and Oticon behind the ear (BTE) hearing aids. Follow-up care is provided for as long as is needed. Where required, aetiological investigations are also offered to establish the cause of the hearing loss.
Local and national protocols are closely followed with several audits in place to ensure we uphold these standards.
If you require additional support, you may be offered a referral to Hearing Therapy or the Hearing Aid Masterclass .
Hearing aid aftercare and repairs
The Audiology Department will provide ongoing aftercare and support with your hearing aid. If your hearing aid provided by us is not working, please arrange an appointment to see one of our team.
Please note, the department does not offer a walk-in repair service.
If you need help with your hearing aids, you can:
- Drop your hearing aid(s) off at Trevelyan House or Lanesborough Wing, at the department’s reception desk. We will service/repair the hearing aid(s) and contact you to collect it as soon as it is done. This can take up to 5 working days.
- Post your hearing aid(s) to us for repair.
Postal address:
Audiology Suite,
1st Floor, Trevelyan House Surgery
160, Tooting High Street
SW17 0RT
- Arrange a booked repair appointment:
Call: 020 8725 0007 or
Email: Audiologist.Appointments@stgeorges.nhs.uk
If you need spare parts (batteries, tubing, etc):
Email: Audiologist.Enquiries@stgeorges.nhs.uk
Tel: 020 8725 1151 (voicemail)