Centre for Haemostasis – Haemophilia Centre
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Update for patients with haemophilia and bleeding disorders during the COVID-19 outbreak
COVID-19 is a viral infection caused by a newly emerged form of coronavirus particularly affecting the upper airways and lungs. Everyone in the population needs to be vigilant about minimising the risk of infection, monitoring for signs of infection and reducing risk of transmitting the infection to others. We are aware however that our Haematology patients may have particular concerns and needs.
The Haematology team here at St George’s Hospital are here to support you during this difficult and anxiety provoking time. Whilst it will be necessary to make some changes to the way we deliver care, we will be doing our best to continue your usual Haematology care as far as possible during the coming weeks to months. We are also here along with the rest of the hospital and community health teams to manage and support you if you have concerns related to COVID-19 and your blood disorder.
To help you keep up-to-date with the latest guidance from St George’s Hospital and nationally/internationally, please find some resources to refer to.
Patients with bleeding disorders and concerns regarding exposure to or infection with COVID-19 should refer to the current NHS guidance
In the case of a medical emergency:
dial 999 and inform them of your emergency, your bleeding disorder diagnosis as well as details of your COVID-19-related isolation/symptoms. On arrival at hospital please show your bleeding disorders card and/or ask the team to contact your Haemophilia Centre.
If you have a bleed or injury: Avoid attending A & E unless absolutely necessary
- Promptly administer your usual treatment at home (eg. clotting factor, desmopressin and/or tranexamic acid).
- if you have a bleed that does not respond to the usual treatment please contact the Haemophilia Team on 0208 725 0763 (working hours 0800-1700 hrs).
- If you are unable to treat yourself please telephone the haemophilia office immediately so we can assess you over the telephone and advise you appropriately.
- If the bleed occurs out of hours please contact the haematology registrar on call so they can assess you over the telephone and advise you appropriately.
- Please be vigilant with your clotting factor supply at home, ensuring you re-order supplies in a timely manner.
- If you are currently self isolating, but need treatment for an acute bleed please inform staff of your current situation so appropriate precautions can be made.
If you have an out-patient or day unit appointment:
please do not attend the hospital. Instead contact the Haemophilia team or Haematology secretaries so we can advise you about rearranging your appointment or reviewing over the telephone.
Contact details for the team:
Within working hours:
Haemophilia Team: Tel: 0208 725 0763 (Monday to Friday 8am-5pm), Email: email@example.com
Haematology Secretaries: 020 87250885
Outside of working hours:
Haematology Registrar Oncall (available via switch board, 0208 672 1255)
St George’s Haemophilia Centre is located within St George’s University Hospitals NHS Foundation Trust. It is well established in providing comprehensive care to those with Haemophilia, inherited and acquired bleeding disorders. We offer 24-hour care with on-site access to diagnostic and treatment facilities. Home treatment delivery programs are also coordinated from the centre.
We regularly participate in educational events as well as teaching and studying on university programs. We have an ongoing commitment to research and have participated in commercial trials and conducted clinical audits and academic studies.
We provide a specialist comprehensive range of clinical, laboratory, support and advisory services to patients and their families including other healthcare professionals within the hospital, inpatient, outpatient and community settings.
For more information on the adult and paediatric haemophilia service, view the PDFs below:
During opening hours please call 0208 725 0763.
Out of hours please contact switchboard on 0208 672 1255 to contact haematology registrar on call, bleep number 6068.
We are also contactable via email firstname.lastname@example.org.
Physiotherapy email for adult patients – email@example.com
8am – 5pm Monday to Friday.
Outpatient Haemophilia Clinics
Adult Haemophilia Clinic is held the first, fourth, and fifth Wednesday of each month between 14:00 to 16:30.
Location: Clinic 5, Ground floor, St. James Wing, St George’s Hospital.
Nurse-led new patient clinic is held each Thursday from 14:00 to 16:00.
Location: Please present to Haematology/ Oncology outpatients department, Ground floor St. James’ wing.
Telephone Clinic is conducted the second and third Wednesday of each month between 14:00 and 16:00.
Therapies, Ground floor, St James Wing, St Georges Hospital.
Locations for adult services
Haematology Day Unit
Ruth Myles Day Unit, 2nd floor, St James Wing, St George’s Hospital.
Adult Haematology Inpatient Wards
Ruth Myles Ward, 2nd floor, St James Wing, St George’s Hospital.
Gordon-Smith Ward, 3rd floor, Lanesborough Wing, St George’s Hospital.
Locations for paediatrics services
Paediatric inpatient and treatment units
Freddie Hewitt ward, 5th floor, Lanesborough Wing, St George’s Hospital
Jungle day unit, 1st floor, Lanesborough Wing, St George’s Hospital.
Dragon Centre, Ground floor, Lanesborough Wing, St George’s Hospital.
Paediatric Haemophilia Clinic is held 1st, 3rd and 5th Wednesday morning 08:50am – 12:00pm and every Wednesday afternoon 14:00 – 17:00pm.
Location: Dragon Centre- Ground floor, Lanesborough Wing, St George’s Hospital
Location: Child Development Centre (CDC), Ground Floor, Lanesborough Wing.
Dr. Steve Austin, Haemophilia Centre Director and Consultant Haematologist
Dr. James Uprichard, Consultant Haematologist.
Dr. Pamala Kanagasabapathy, Consultant Haematologist.
Wandai Maposa, Haemophilia Lead Clinical Nurse Specialist.
Róisín Ward, Haemophilia Clinical Nurse Specialist.
Ashley Lee, Research Nurse.
Anthony Davies, Senior Haemostasis Biomedical Scientist.
Clare Brown, Haemophilia Data Manager.
Telephone : 020 8725 0763.
Nadine Johnson, Secretary to Dr. Austin.
Telephone: 020 8725 0885.
Dr. Alison Thomas, Consultant Haematologist.
Julia Sexton, Paediatric Haemophilia Clinical Nurse Specialist.
Kat Hone, Paediatric Haemophilia Clinical Nurse Specialist.
Dawn Worth, Paediatric Haematology Secretary, 020 8725 3921
All NHS GP referrals must be submitted using the NHS e-Referral service.
Referrals sent to the nhs.net mailbox or by post from GPs will not be processed.
- National e-Referral service appointment line: 0345 608 8888
- George’s central booking service 0208 725 0007
For internal or urgent referrals please contact the haemophilia nurses on
0208 725 0763 or via email firstname.lastname@example.org