Tagged: patient experience


New Beginnings FAQs

Services at St George's Hospital | Updated 5 May 2019 | Tags: EBCD New Beginnings patient experience Point of Care Foundation

What is Experience based Co-Design? EBCD involves gathering experiences from patients and staff through in-depth interviewing, observations and group discussions, identifying key ‘touch points’ (emotionally significant points) and assigning positive or negative feelings. A short edited film is created from the patient interviews. This is shown to staff and patients, …


Anaesthetic PostNatal Follow Up Clinic

Anaesthetic PostNatal Follow Up Clinic | Updated 2 Dec 2016 | Tags: anaesthetic complications failed epidural follow up clinic patient experience PDPH

Lead Clinician: Dr Awini Gunasekera   The clinic runs on alternate Thursday afternoons in the Ground Floor of Lanesborough Wing, Outpatients Department in conjunction with the Obstetric post natal follow up clinic led by Miss Polly Hughes (Consultant Obstetrician) .   The clinic has been established to review mothers who have …


St George’s is first major trauma centre in London recognised for its anaesthetic service

News & events | 14 Oct 2015 | Tags: ACSA anaesthesia Anaesthesia Clinical Services Accreditation (ACSA) anaesthetic anaesthetic care Care Quality Commission Dr J-P van Besouw Dr Liz Williams Dr Mark Edsell Dr Tony Turley patient care patient experience RCoA Royal College of Anaesthetists (RCoA)

The anaesthetic department at St George’s Hospital has received Anaesthesia Clinical Services Accreditation (ACSA) in recognition of the excellent service it provides. ACSA is a unique and prestigious scheme run by the Royal College of Anaesthetists (RCoA) that enables departments to demonstrate quality in key areas, including patient experience and …


An emotional award for Edi

News & events | 10 Apr 2015 | Tags: awards Miles Scott patient experience values

At St George’s we share a vision of improving the health of our patients and local community. We keep patients at the heart of everything that we do with our values designed to inspire our staff: Kind • Look after our patients as we would like to be looked after …


St George’s is taking part in pioneering new buddy scheme to improve experience of care for cancer patients

News & events | 13 Feb 2015 | Tags: buddy scheme cancer Cancer patient experience mentor patient experience

St George’s University Hospitals NHS Foundation Trust is delighted to be taking part in a pioneering ‘buddy scheme’ to help some NHS trusts in England to improve cancer patients’ experience of care. St George’s was identified by the recent Cancer Patient Experience Survey (CPES) as being one of the most …


St George’s is one of the most improved trusts for cancer patient experience

News & events | 2 Oct 2014 | Tags: improvement League Table Macmillan patient experience survey

St George’s Healthcare NHS Trust has been listed as one of the most improved trusts for cancer patient experience. This is according to a league table released by Macmillan Cancer Support.


Bone marrow study day at St George’s

News & events | 9 Sep 2014 | Tags: Bone Marrow Transplant patient experience Sharing Experience Stem Cell Study Day transplant

Tuesday 2nd September was the bone marrow study day at St George’s healthcare NHS Trust. With over 80 delegates attending, the afternoon session brought together a mixture of professionals from the haematology and surrounding teams with an aim to improve their knowledge of the bone marrow transplant process. Dr Mickey …