The South West London Collaborative Staff

St George’s, in collaboration with Kingston, Epsom and St Helier and South West London Mental Health Trust, have launched a new way to work through our staff bank.

The South West London Collaborative Staff Bank will make it easier for nursing staff to work at St George’s or any of the other Trust’s in the bank.

The first phase of implementation will focus on Band 5 General Nurses and Band 2 Health Care Assistants. They will be able to book shifts through the Collaborative Bank on the following wards at St George’s and Queen Mary’s:

  • Allingham Ward
  • Heberden Ward
  • Nye Bevan Unit
  • Mary Seacole Ward (Queen Mary’s Hospital)

A new smartphone app called ‘Me’ will allow staff to see all available shifts at least two weeks before the roster starts, and simply book shifts. New bank payroll arrangements for collaborative bank workers will also make it easier to work across any Trusts and be paid quickly and accurately.

Via the Me app, staff will be able to view vacant bank duties, log annual leave and view team rosters. The app will also provide you the access to book the vacant bank duties through the app instead of calling the bank office.

Download the Me app for iPhones here, and for Android phones here.

The Me app is also available on a desktop computer at:

Initially, the collaborative bank will only be available to band 2 and band 5 general nursing staff, but there are plans to include a wider range of staff in the future.

If you have any questions or would like to know more, please email

Our rates

From 9 October 2017, the fully inclusive rates* for substantive nursing staff (bands 2 and 5) working through our staff bank at St George’s will be:

staff bank rates
 Band 2Band 5
Nights and Saturdays£14.22£20.45
Sundays and Bank Holidays£17.83£24.54

Different rates may apply at other sites and you can find out more information in the FAQs document below.

*this includes basic pay, high cost area supplement and an uplift for holiday pay.

Frequently Asked Questions

Below are some frequently asked questions about the collaborative bank. Click here to download the full FAQs document.

What is the SW London collaborative staff bank?

NHS Trusts in South West London have created a ‘virtual’ Staff Bank.  This means that workers registered at one Staff Bank are able to see and book onto vacant shifts at the other participating Trusts. This arrangement integrates and links Rostering and Bank between Trusts and so provides the ability to work across SW London. The Trusts involved have also agreed a number of common processes and practices to make this happen so that you can work and get paid at any of the participating Trusts. The  participating Trusts are:

Epsom & St. Helier University Hospitals NHS Trust

Kingston NHS Foundation Trust

St George’s University Hospitals NHS Foundation Trust

(Both South West London  St George’s Mental Health NHS Trust and Croydon University Hospital  Trust are not involved in the first phase of development but are part of the SWL Collaborative Staff Bank).

For further guidance about working at your home Trust please contact the Bank at your home Trust or consult the induction pack.

What are the benefits of the collaborative staff bank?

The benefits for Trusts is that it maximises the opportunity to match those staff who are registered onto Banks in South West London to the temporary staffing needs of individual Trusts. Staff will be able to plan their working lives because they will have exclusive access to all available temporary shifts in SW London in advance of the shift being worked and can see and book shifts through a smartphone app called Me. Staff will  have the opportunity to work in a variety of clinical settings to support skills and career development. The Me App is simple to use and the added benefit will help staff to increase their work / life balance.

The aim is to increase our fill rates and reduce reliance on agency workers therefore reducing costs and increasing the quality of care to our patients by enabling our staff across all Trusts to cover vacant shifts.

Can I work at any Trust through the collaborative staff bank?

In the first phase, General Nursing Staff at band 5 and Health Care Assistants at band 2 are able to see and access vacant shifts at Kingston, Epsom & St Helier and St George’s. All you need to do is simply register with the Staff Bank at one of the three Trusts mentioned above.

When will the collaborative staff bank go live?

The South West London Collaborative Bank went live on 11th April 2018.

Are there any restrictions on where I can work?

You will only be able to see and book shifts for which you should have the necessary skills and you should not undertake any duties during the shift which you do not feel competent to perform. You may also be subject to restrictions by your home Staff Bank arising from maximum working hours, rest breaks between shifts or recent sickness which may limit access to bank working for a period whilst you fully recover.

The Collaborative Staff Bank will initially be available to book General Nursing Shifts at band 5 and Health Care Assistants at band 2. The aim is to extend the opportunity to other bands and other groups of staff. You will of course be able to continue to book shifts at your home Trust.

Will unfilled shifts still be sent to agencies to provide cover?

Rosters will be published at least 6 weeks in advance of the roster start date and will usually be available exclusively to Collaborative Staff Bank Workers at 2 weeks before the shift begins.  If the shift remains vacant, agencies will have the opportunity to fill the vacant shifts 72 hrs before the shift is worked. However, bank workers will be able to book shifts up to the shift start and displace agency workers where possible. Some particularly hard to fill roles will continue to be sourced through agencies before then, if there is a low likelihood of being able to fill the vacant shift through the bank.

How do I join the Collaborative Staff Bank?

You will need to download the free Me app from your app provider and electronically accept an invitation to join the Collaborative Staff Bank and the terms and conditions which apply; you will receive this invitation to join via your mobile telephone. You will receive this automatically if you are eligible to join so you do not need to do anything.

The details of how you complete the process are contained in the Joining Instructions and Guidelines (Joining the SWL Collaborative Bank Information Sheet), available from your Home Staff Bank Office or your Home Staff Bank Intranet Site.

In summary, you will need to complete the forms:

  1. Pensions Questionnaire – One for each Trust you are applying to
  2. HMRC Starter Checklist Form to ensure you are taxed correctly
  3. SWL Collaborative Bank Personal Details Form
  4. 48 hour per week Opt-out Form
  5. Information for payroll.

You will also need to download the Me app from your app provider and accept an invitation to join the Collaborative Staff Bank. This invitation will require you to agree to the terms that will apply including those that describe the working arrangements during your shift.

You can access Me on desktop computers by visiting

Details of relevant clinical policies and procedures, payroll timescales, reporting arrangements and who you can contact for help are available on the Internet site of the Trust where you are booked to work can be found by following the links on the Me app.