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The enhanced primary care hub at Queen Mary’s Hospital is here for anyone with injuries such as burns, sprains, broken bones, cuts, bruises and wounds. The hub has been established as the previous urgent treatment centre (formerly known as the minor injuries unit) was suspended as it was not possible to run it under strict Covid-19 guidelines.

The service offers appointments with emergency practitioners (nurses, physiotherapists and paramedics) as well as GPs. Adults and children over two can be seen by an emergency practitioner seven days a week, from 8am to 8pm.

Emergency practitioner appointments can be booked by calling 020 8725 0120. Anyone calling this number will be assessed to make sure they are suitable for the service and given an appointment. GP appointments can be booked by calling 111 or your local GP practice.

The primary care hub pilot was extended for a further six months in April 2021. More information can be found here.

People should not attend Queen Mary’s Hospital if they have Covid-19 symptoms, are self-isolating or have tested positive for Covid-19. Instead, ring NHS 111 or 119.

Is it an emergency?

An emergency is a critical or life-threatening situation like loss of consciousness, severe chest pain, heavy blood loss or serious accidents.

In an emergency visit your local Emergency Department or dial 999 or 111.