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The Macmillan Information and Support Centre at St George’s Hospital provides free, confidential information and support for anyone affected by cancer.

Whether you are living with or after cancer, are a family member or friend of someone with cancer, we are here to support you. We offer access to good quality information, and emotional and practical support.

If you have questions about cancer, you can come and talk to us face to face in a friendly, informal environment. You don’t need an appointment and can just drop in for some information or a chat.

The Macmillan Information and Support Centre is run by specialist staff.


What do we offer?

Information and support

We offer a wide range of free information in different formats, such as leaflets, DVDs and guided internet access. We can also tell you about the ‘information prescriptions service’, a service that enables you to access wider relevant information that can be tailored to your individual needs.

Our resources include information and support about:

  • All cancers, their treatments and effects
  • Financial, social and practical issues
  • How cancer affects your life and how to cope with changes
  • Complementary therapies and how to access them
  • Cancer and support services within St George’s Hospital
  • Local support groups
  • Cancer prevention and healthy lifestyles

Support services

We are planning to offer a limited range of support services from the centre including hypnotherapy and drop-in support sessions. Please contact us for more details.


How can you find us?

We are situated near the main entrance, next to the Patient Advice and Liaison Service (PALS) office:

Macmillan Information and Support Centre
Ground floor
Grosvenor Wing
St George’s Hospital
Blackshaw Road
Tooting
London
SW17 0QT


What are our opening hours?

Monday – Friday 9.30am–4.30pm (except Bank Holidays). Opening hours may vary, please call us before travelling.


How can you contact us?

If you can’t come to the centre, you can call telephone or email us on

Tel: 020 8725 2677 / Email: cancer.information@stgeorges.nhs.uk


Macmillan Citizens Advice Bureau Service

Macmillan Cancer Support and the Wandsworth and Croydon Citizens Advice Bureaux are working together to provide the Macmillan CAB Advice Service for South West London. This a free and confidential welfare benefits and money advice service for people living with cancer, their families and carers in South West London.

Our specialist advisers can help you identify the benefits you are entitled to as well as filling in the forms. We will also help you access debt management support and make you aware of other help that may be available to you. We can make sure you are able to access any financial support that you are entitled to and make life easier.

We may also be able to access a grant from Macmillan Cancer Support for you. Macmillan Grants are one-off payments designed to help people on a low income meet unexpected costs or provide some much needed respite.

You can access the service by telephoning 020 7042 0332 from Monday to Friday during the following times: 10am – 12.30pm and 2.30pm – 4pm (excluding bank holidays). Or you can complete an on-line form at cawandsworth.org/macmillan and your enquiry will be responded to within 3 working days if you provide an e-mail address or telephone number.

Macmillan adviser    


Local cancer support centre

We work closely with local cancer support centres and our Macmillan Information and Support Manager also offers information and support at Paul’s Cancer Support Centre, in Battersea on Mondays and Fridays.


Paul’s Cancer Support Centre

Paul’s Centre offers one-to-one services of counselling and complementary therapies, plus support groups and classes, a telephone support line and a lending library of cancer information.

Paul’s Cancer Support Centre
1st Floor, Battersea Central Mission
20-22 York Road
London
SW11 3QA

Tel: 020 7924 3924 (for information and support)
Email: support@paulscancersupport.org.uk
Website: www.paulscancersupport.org.uk


Macmillan Cancer Support

If you have questions outside our opening hours about living with cancer, call the free Macmillan helpline on 0808 808 00 00 (Mon-Fri 9am-8pm).

If you are hard of hearing? You can contact us using textphone 0808 808 0121, or Text Relay.

If you are a non English speaker? An interpretation service is available or visit www.macmillan.org.uk.


Voice

Voice is an independent group of cancer patients, carers and family members working together to improve the experience of cancer patients at St George’s. The group was established in 2007 and was previously known as ICE (Improving the Cancer Experience).

Voice, in partnership with health professionals, discusses a wide range of issues which affect patients with cancer. They meet alternate months at St George’s Hospital, and arrange information and listening events for people affected by cancer.

Some examples of activities Voice is involved with include:

  • identifying areas of concern to cancer patients
  • finding out how cancer services at St George’s are delivered
  • offering advice on how to bring about improvements
  • giving the patient’s and carer’s perspective in the development of new services
  • contributing a patient’s perspective to the training of health professionals.

If you would like to comment on the services you have experienced or have ideas on how we can improve services, we would like to hear from you. For more information about Voice, please contact:

Beverley van der Molen

Macmillan Patient and Public Involvement (PPI) Co-ordinator

Tel: 020 8725 2949     Mob: 07799 891079   

Email: patient.voice@stgeorges.nhs.uk

You can also talk to the staff in the Macmillan Information and Support Centre or phone them on 020 8725 2677.

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