Macmillan Cancer Information & Support Centre
On this page:
The Macmillan Cancer Information & Support Centre at St George’s Hospital provides free, confidential information and support for anyone affected by cancer.
Whether you are living with or after cancer, or if you are a family member or friend of someone with cancer, we are here to support you. We offer access to good quality information, and emotional and practical support.
Changes to our services in response to coronavirus (COVID-19)
Due to the increasing number of coronavirus cases across the UK, the Macmillan Information & Support Centre has temporarily closed its doors to ensure visitors and staff remain safe.
However, we continue to offer our telephone support helpline on 0208 725 2677.
If you have been impacted by cancer, and require support, please contact us Monday to Friday during normal working hours. Kindly leave your name and telephone number. We will return your call promptly.
We also continue to offer email support via firstname.lastname@example.org.
Other telephone support services:
- Macmillan Cancer Support: call free 0808 808 00 00 Monday to Friday 9am to 5pm for practical, emotional and financial information and advice.
- Samaritans: call free 116123 24 hours, 7 days a week.
Cancer and coronavirus
For information on cancer and the coronavirus please visit www.macmillan.org.uk/cancer-information-and-support/get-help/physical-help/cancer-and-coronavirus.
For coronavirus information for St Georges patients and visitors please visit www.stgeorges.nhs.uk/newsitem/coronavirus/.
What if I am not feeling well?
If you are a St George’s cancer patient and having or have recently had chemotherapy or other anti-cancer treatment and are experiencing symptoms please call 07831 147653 to speak to the Acute Oncology Nursing team for advice.
You MUST seek medical advice URGENTLY if you:
- Generally feel unwell
OR if you develop:
- Shortness of breath or breathing difficulties
- Temperature over 37.5 °C or under 36°C
- Shivering episodes
- Gum/nose bleeds or unusual bruising
- Mouth ulcers that stop you eating or drinking
- Persistent nausea or vomiting
- Come into contact with either shingles or chicken pox
- Four or more bowel movements in 24 hours or diarrhoea
Please also visit the Acute Oncology Service at www.stgeorges.nhs.uk/aos/patients/.
Should you have questions about your hospital appointment or admission, please contact the appropriate number below:
- Outpatient appointments: 0208 725 0007
- Oncology department: 0208 725 4370
- Haematology department: 0208 725 4370
- Colposcopy enquiries: 0208 725 0900
- Endoscopy unit: 0208 725 1563
- Bowel cancer screening centre: 0208 725 0483
- Breast screening centre: 0208 725 2723
The department treating you
Our nurses, doctors and other health professionals are continuing to support people living with cancer whilst doing all they can to help alleviate the immense strain put on the NHS by coronavirus.
If you have an urgent question about your cancer care, please contact the relevant department in the document on the right.
What do we offer?
Information and support
We offer a wide range of free information in different formats, such as leaflets, DVDs and guided internet access.
Our resources include information and support about:
- All cancers, their treatments and effects
- Financial, social and practical issues
- How cancer affects your life and how to cope with changes
- Complementary therapies and how to access them
- Cancer and support services within St George’s Hospital
- Local support groups
- Cancer prevention and healthy lifestyles
Activities and events
We run activities and events at St. George’s Hospital, and can signpost people to other activities in local areas. See tabs on right hand side of webpage.
Need advice about your finances?
Macmillan Cancer Support and the Wandsworth and Croydon Citizens Advice work in partnership to provide a free and confidential welfare, benefits and money advice service for people living with cancer, their families and carers in South West London.
Specialist advisers can help you identify the beneﬁts you may be entitled to, as well as provide assistance with completing forms if required. Other help offered includes accessing debt management support and making you aware of other assistance that may be available to you.
You can access the service by telephoning 020 7042 0332 from Monday to Friday 9.30am – 5pm (excluding bank holidays). Or you can complete an online form at Macmillan Citizens Advice Service for South West London and your enquiry will be responded to within 3 working days.
For further information about financial advice, please see benefits and other financial support.
CanChat telephone helpline
CanChat is a service for St George’s cancer patients, their carers, family and friends. It offers the chance to speak to someone who has had a similar experience and is happy to talk about coping with the everyday issues of being affected by cancer.
Call 020 8725 2677 to be matched to a volunteer.
Macmillan cancer support helpline
If you have questions outside our opening hours about living with cancer, call the free Macmillan helpline on 0808 808 00 00 (Monday to Friday, 9am-5pm).
For the hard of hearing, make contact using textphone 0808 808 0121, or Text Relay.
If you are a non English speaker, an interpretation service is available or visit www.macmillan.org.uk.
Voice members are people at St George’s Hospital affected by cancer, such as patients, carers, family members, and friends who want to make a difference.
When you join us you will get:
- Cancer Connect Newsletter
- Invitations to events, activities, and opportunities for people affected by cancer
- Opportunities to share your views about what works and where we can make improvements
- The option to volunteer your skills and knowledge to help others
- The chance to also join the Core Voice Group
For more information about Voice, contact the Macmillan Information & Support Centre 020 8725 2677 or email email@example.com
To join, please complete the form by clicking here.