Visiting and appointments

Here, you’ll find essential information to help make your visit, whether as an outpatient or staying in hospital.

Outpatient appointments

If you have an appointment in a hospital or clinic but do not need to stay overnight, it means you’re being treated as an outpatient or a day patient. Visit the outpatient page for details on what to bring, where to go, and other helpful tips to ensure you have a good experience.

Staying in Hospital

If you’re an inpatient, please check your admission date see and the information on this page to ensure you have a good experience. Special needs like dietary or prayer requirements can also be accommodated. If you have symptoms like a cough or fever, please notify the hospital to reschedule.

Making, changing or cancelling appointments

To cancel, reschedule, or update your appointment, use the online form or call the provided numbers for specific departments.

MyCare St George’s Patient Portal

MyCare St George’s Patient Portal offers a convenient and user-friendly solution for patients to take control of their appointments and access appointment letters online. You can register via an invitation sent to your mobile, and it integrates with the NHS App for managing appointments.

Helping you to get ready for surgery

Before your procedure, follow our guidance on staying healthy. Key tips include stopping smoking, managing medications, and maintaining a healthy lifestyle.

For urgent issues, call NHS 111 or, in emergencies, dial 999. For more information on your care, contact your hospital team or GP.

Support while waiting for your appointment

Access resources through the NHS My Planned Care platform for waiting times, advice, and more. If your health worsens, contact your GP or hospital team.