Who’s who on our wards?

Who's who?


Matrons are responsible for the operational management and professional leadership of their clinical areas and staff.

They are also responsible for ensuring the delivery of high standards of nursing care in their clinical areas and are accountable to their respective Heads of Nursing and Divisional Directors of Nursing and Governance.

Senior Sister or Charge Nurse

Senior Sisters and senior Charge Nurses are the ward leaders and are now easily identified by their red uniform.

They lead and co-ordinate the nursing team in their area and have continuous responsibility for the management and organisation of the ward/department.

They are also accountable for the overall provision of excellent nursing care and work collaboratively with the ward’s multidisciplinary team.

Junior Charge Nurse

Junior Sisters and junior Charge Nurses support and deputise for the senior Sister/Charge Nurse on their ward/department.

They also manage staff and other resources, as well as carrying out the day-to-day management and co-ordination of the ward/department

Senior Staff Nurse

Senior staff nurses manage the junior staff on the ward/department, motivating the team to ensure excellent care, providing support and delegating duties as appropriate.

They will frequently support the day to day management of a ward/department.

Staff Nurse

As well as providing excellent nursing care, staff nurses are responsible for the support and mentoring of more junior staff.

As their skills and competencies develop, staff nurses also begin to actively participate in contributing to the management of the ward or department on a regular basis.

Health Care Assistant

Healthcare Assistants (HCAs) sometimes known as Healthcare Support Workers (HSWs) work under the supervision of the registered nursing staff, supporting the multidisciplinary team in delivering patient care.

HCAs are involved in direct patient care such as:

  • Performing and recording patient observations, including temperature, pulse, blood pressure, etc.

  • Assisting patients with eating and drinking as well as personal care

  • Escorting patients to other departments

  • Ensuring privacy and dignity is respected