The gesh Carers Charter

At St George’s and Epsom and St Helier (gesh), we are committed to working in partnership with our community.

This means actively listening, acting on, and learning from the experience of our patients and carers.  We want to know what carers want from the Trust, what is important to them, and what does good patient experience mean to a carer?

We are holding several listening events to reach as many carers as possible to develop a gesh Carers Charter. The purpose of this charter is to define what carers want their experience to look like, and to use this information to create a range of commitments that the Trust will aim to uphold. If you help to look after someone at home, or support a family member or friends, we want you to be part of this project.

We will be working with our existing groups and forums, with carers centres and hubs, with all carers and patients that we can connect with, through as many services possible to:

• Find out what would improve the experience of carers at St George’s and Epsom and St Helier hospital group
• What carers would like to see on a carers charter
• What is most important to carers.

We need you to be part of this project.

We are running a series of events, some in person and some virtual. More information can be found below.

If you would like more information, or if you are interested in attending, please contact esth.patientexperienceteam@nhs.net