My Planned Care Patient Digital Platform

St George’s and Epson St Helier Hospital Group is here for you and we are doing our best to get you the care you need as soon as possible. While you are waiting for a hospital appointment, we wanted to let you know that there is more support available to you.

Anyone waiting for a hospital appointment, operation or treatment, can now access the NHS My Planned Care Patient Digital Platform which provides direct access to the latest average wait time information for their hospital, as well as helpful advice and support whilst you wait.

You can access the latest average wait times for St George’s operations and procedures by speciality (excluding cancer) here.

We encourage you to look at this site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.

Jacqueline Totterdell Group Chief Executive said, “The new platform supports the significant local work already underway to tackle the waiting times are a result of the COVID-19 elective care backlog.

“We are fully supportive of any ways to help our patients and their families to be better informed, and what to expect including their estimated waiting time.”

Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives, and your NHS team can also access this information.

As well as wait time information, the platform also includes helpful details about how to manage your pain, mental health, keeping healthy and accessing financial help and other local support whilst you wait. It can also help you to prepare for your appointment/operation, including how to make a plan for your care and treatment alongside your healthcare professional.