The Royal College of Nursing (RCN) has announced that strike action will take place at a number of NHS Trusts across the country, including St George’s, on Monday 6 and Tuesday 7 February.

The strike action will impact some services run by the Trust. This includes services at Queen Mary’s Hospital.

We are working with the RCN to make sure we can continue to provide key emergency and urgent services on the strike days.

If we need to rearrange any appointments, we will contact patients directly to let them know. If you have an appointment at any of our hospitals, please assume this is going ahead unless you have been told otherwise.

If you’re concerned and feel you need to speak to someone, please contact your clinical team using the contact information on your appointment letter or on our website. If you’re still concerned then you can find details of our Patient Advice and Liaison Service (PALS).

Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk.

We are always here for those who need care.

Please read and follow the below for further information and advice.

More information on the strikes is available from the NHS website. 

How to access urgent or emergency care

On days where there is strike action, you should only call 999 if it is a medical or mental health emergency (when someone is seriously ill or injured and their life is at risk).

Ambulances will still be able to respond in these situations, but this may only be where there is an immediate risk to life.

There will be fewer ambulances on the roads during industrial action, with the NHS prioritising those with life-threatening needs. As a result, patients whose conditions are not life-threatening may not get an ambulance on strike days.

For those driving to our emergency department in a medical emergency, please follow instructions from staff marshalling the hospital site and do not park on or obstruct our roads.

If you need care, but it isn’t an emergency, there are a number of options available…

If you have an urgent healthcare need but it isn’t an emergency, contact NHS 111 online as your first port of call, as this service can quickly advise you where to go and what to do next.

Your local pharmacy can also provide advice on minor health concerns from skin rashes to earaches and flu. Many pharmacies open late and no appointment is needed.

Contact your GP surgery for appointments about illnesses or injuries that won’t go away. Many GPs offer an out of hours service, as well as GP hubs being available in Wandsworth and Merton offering appointments 8am – 8pm, bookable via your usual GP surgery.

Urgent care is available at Queen Mary’s in Roehampton via the South West London GP led urgent care service which offers bookable appointments with GPs, nurses and paramedics for minor illnesses and injuries. This is not a walk-in service and you must call to book an appointment in advance by contacting 020 8725 0120.

For further information on the care available in Wandsworth, including 24/7 mental health support, see our ‘know where to go’ leaflet. (PDF)

Please be aware of the ongoing transport strikes and plan your journey to us in advance. See National Rail or Transport for London for the latest travel advice.

How to stay well this winter

The best way to protect yourself, your loved ones and the NHS this winter, is to get your flu and Covid vaccines. You can find more information and book them here.

If you take regular medication, please ensure that you have enough to last you over the bank holiday period or get your repeat prescription in advance. Similarly, if you receive care or treatment from a particular team, please contact them if you need support or advice.

Please regularly check in on vulnerable family, friends and neighbours who may need additional support throughout the colder weeks.

Keep warm by wearing additional appropriate layers for the colder weather and maintaining a warm home or accessing community ‘warm spaces’ in Wandsworth here and Merton here.

You can also access community support in Wandsworth by calling 020 3880 0366 or in Merton by calling 020 8066 4086.

You can keep up to date with the weather forecast by checking the Met Office’s website here.