Patient transport
We provide hospital transport for patients who cannot travel to and from the hospital by any other means due to their medical condition.
How to qualify for Patient Transport
Eligibility for our transport service is determined by your healthcare team, including doctors and nurses. They will assess your needs, and our Patient Transport Assessment and Booking Team will follow Department of Health guidelines. If you qualify, your GP will mention this when referring you to the hospital.
Transport for follow-up visits is arranged when you schedule your appointment.
To learn more or to book transport, please call us at 020 8725 0808.
Bringing someone with you
If you need extra assistance that our ambulance crew can’t provide, you can bring someone to help. Children under 16 and individuals under certain care acts must also be accompanied.
Non-Emergency Patient Transport
Our non-emergency transport service is available for patients with specific health conditions or mobility needs.
Travel cost support
If you are on a low income or receive benefits, you may be eligible for reimbursements through the Healthcare Travel Cost Scheme.
- For details, speak to our hospital cashier at 020 8725 1632.
- You can also call 0845 850 1166 for more information.
Reimbursing your travel costs
Patients receiving benefits such as Income Support, Job Seekers’ Allowance, or Pension Credit may be eligible for travel cost reimbursement.
How to Claim:
- Pick up a travel expense claim form from any clinic or department.
- Get it signed.
- Take it to the Cashier at the Security Office in the main reception at St George’s for reimbursement.
