MyCare Patient Portal
MyCare St George’s Patient Portal offers a convenient and user-friendly solution for patients to take control of their appointments and access appointment letters online. Through a responsive website accessible from both desktop computers and mobile devices, patients can easily manage their healthcare schedule.
Registering for My Care
To initiate the registration process, My Care utilises the mobile telephone number we have for you to send an initial invitation to register. Upon receiving an initial invitation, patients are prompted to register and create their own unique login credentials.
Once registered, My Care provides patients with 24/7 access to their account.
You will be able to provide key information ahead of your appointment, helping us to better prepare for your appointment. In some instances, this information may even result in the need for less hospital visits. The portal is available to all patients aged over 16.
St George’s Patient appointment data on the NHS app
Since October 2022, St George’s patients access their appointment information through both the St George’s My Care App and the NHS App.
As one of the first Trusts in England to provide this accessibility, St George’s Hospital has collaborated closely with NHS England to build upon the achievements of the NHS App.
In practical terms, as of October 2022 St George’s patients have the flexibility to access their hospital appointment details through either the My Care App or the NHS App.
At this point the NHS App only contains the first outpatient referral appointment, appointment letter and then all follow up appointments at St George’s. Whereas My Care currently offers patients the following features:
- View upcoming appointments and appointment letters *
- Receive messages directly from your consultant or care lead
- Complete questionnaires prior to attending hospital, such as pre-op questionnaires
- View hospital letters and documentation
- View your test results *
- View your known allergies
- Access links to useful healthcare information
* Some sensitive or potentially sensitive information will not appear on the portal. This includes some clinic appointments or tests results. Your care team will discuss your results with you; and we will notify you by letter about your appointment. If you have any concerns about missing information, please raise this with your care team.