‘Learning from Excellence’ is a growing movement nationally which encourages staff to learn lessons across all aspects of our patients’ experience. This may be how efficiently patients are dealt with at reception for example, how compassionate a member of staff was or the excellence of a service helping patients as they prepare to leave hospital and return home.
Staff can nominate another staff member or team for a GREATix online when they observe excellence in patient care in the workplace. We want to be able to feed back to these nominated individuals to recognise greatness and to share and learn from these examples across our Trust.
What happens when you make a nomination?
Simply complete the online form and we will consider the information you have given us (please don’t include any details that would identify a patient). We will get in touch with the staff member you have nominated to let them know that their greatness has been celebrated.