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2015 04 22 - CCM

What is Complex Case Management?

Complex Case Management provides care and support for people with complex needs where a systematic and coordinated approach to their care is required, through a process of assessment, planning, and delivery 365 days per year.

The four Complex Case Management Locality Hubs are:

  • East Wandsworth
  • North Wandsworth
  • West Wandsworth
  • South Wandsworth

We offer:  

A reactive response to urgent requests for community services input to enable patients to be managed in an acute phase at home thereby avoiding admission to hospital and assistance in the safe, early discharge of patients from secondary care back in to the community where difficulties are encountered via usual pathways

The Complex Case Management Team provides proactive management of patients in the community with long term/chronic conditions to reduce the number of unplanned admissions to secondary care.