Managing your appointment using DrDoctor

We appreciate that many people have been waiting a long time to receive the treatment they need, and we are working to book patients back in as quickly as possible.

This autumn, we will be working with one of our digital solutions provider, DrDoctor, to send text messages to most people who are currently on our waiting list for surgery, asking them to let us know if they still need to have an operation at St George’s University Hospital’s Trust, as we are aware that their circumstances may have changed over the last year.

Please look out for a text from us

We will start this trial by sending text messages to people on the waiting list.

If you do receive this text message (please see the example, pictured) from the number: +447860 039092, please do not ignore it – your response will be crucially important to help us manage our waiting list.

Depending on your response, you will either remain on our waiting list or we will be in touch with you again in the coming weeks with information on next steps.

Please note that any comments attached to your response will only be used to manage our waiting lists and therefore, may not be reviewed by a clinician.

Find out more

For more information about the service, see DrDoctor.

If you have any questions, please contact our Patient Advice and Liaison Service on 020 8725 2453 or email pals@stgeorges.nhs.uk