Visiting restrictions and how to keep in touch with patients

Visiting our hospitals – restrictions:

To help protect patients and staff from Coronavirus (Covid-19), we have restricted visitors to our hospitals since March 2020.

We have this week (Monday 20 July) made some changes to our guidelines for visitors, and these are set out in detail below.

However, a number of restrictions still apply for the time being, as our priority is always to help everyone stay safe. All visitors to our wards or units will be asked some questions upon arrival – these questions are straight forward and will help our staff ensure all visitors are well and aren’t displaying symptoms of Covid-19.

We would like to thank you for your support and co-operation.

Maternity

One visiting birth partner is allowed on to the postnatal and delivery suite areas. From 10am-6pm one birth partner can accompany their partner on the ward areas. Visit the maternity pages on our website for more information.

Paediatric/Neonatal Unit/Paediatric Intensive Care Unit

Paediatric patients are allowed one parent or carer.

End-of-life patients

End-of-life patients on our Intensive Care Units are allowed up to two visitors a day.

End-of-life patients on a ward are allowed up to two visitors per day. Children under 12 who are visiting a dying parent are permitted access provided the ward sister is in agreement. Visits will be by appointment only, and the names of visitors clearly documented by staff for infection control purposes.

Patients with specific care needs

Patients with specific care needs (e.g. dementia or other disabilities) are allowed one visitor or carer to visit between 8am-8pm, any day of the week.

Emergency Department patients

Patients visiting our Emergency Department can be accompanied by one other person.

General         

We understand visiting restrictions are difficult, and we apologise for any distress this might cause. You can send a message to your loved one via our new patient messaging service, find out more here.

Visitors should also be aware that we are now asking everyone visiting our hospitals to wear a face covering (or mask). More information can be found here.

You should not visit our hospitals if you are:

  • Unwell; especially if they have a high temperature or a new, persistent cough
  • Vulnerable as a result of their medication, e.g. a chronic illness, or if they are over 70.
  • No children under 12 should be visiting without the ward sister or charge nurse’s prior permission.

Visitors should keep the time spent in the hospital to a minimum. We would also ask that you go directly to the area you are visiting, and do not visit other areas of the hospital.

Upon entering the ward, visitors will be directed to wash their hands thoroughly for 20 seconds. Visitors should do the same on leaving the ward and follow all other guidance given by our staff.