Key information for patients about the Covid-19 vaccine

The NHS is currently offering the Covid-19 vaccine to people most at risk from the virus. St George’s is one of 50 hospital hubs across the country that is administering the vaccine to the priority groups.

The Covid-19 vaccine is safe and effective. It gives you the best protection against the virus.

The NHS will let you know when it is your turn to have the vaccine. The NHS is encouraging anyone over 45 or those who are defined as clinically vulnerable, to book their first dose of the Covid-19 vaccine via a national booking service. 

The service can be accessed at Anyone unable to book online can call 119 free of charge, anytime between 7am and 11pm seven days a week.

If you are not over the age of 45, or clinically vulnerable, it is important not to contact the NHS or St George’s for a vaccination. Please wait to be contacted.

We are currently in the process of contacting eligible patients by telephone and letter, to offer them the opportunity to book their Covid-19 vaccine.

We have also sent text messages to a small number of people. These text messages are legitimate and from the Trust, and sent from a number ending 1215. They read as follows:

Dear [Name], You are eligible to receive your 1st dose of the Pfizer Covid-19 vaccine and are invited to book an appointment at St Georges Hospital. To book, reply ATTEND and a member of our team will call you. Reply CANCEL, if you have already had the vaccine, or do not want to hear from us again. Alternatively, you can call our Vaccine Clinic Booking Line 0208 725 3100. Please reply within the next 24 hours to ensure your response is captured. For more info, visit

You may also receive a text message, also from a number ending 1215, that reads:

In preparation for us vaccinating people in your age range, we want to find out if you are interested in receiving your first dose of the Pfizer Covid-19 vaccine at St Georges Hospital. If you are, reply ATTEND and a member of our team will call you to book your appointment. Please be aware that the number we call you from may be withheld or unknown. Alternatively, call our Vaccine Booking Line on 020 8725 3100. If you have already been offered/received the vaccine, or do not want to hear from us again, reply CANCEL. This will not affect your second dose if you have already been vaccinated.  Please reply ATTEND or CANCEL to this message within the next 24 hours.
For more info, visit

If you or a family member receives one of these texts, please reply as instructed to book an appointment slot at the St George’s Hospital Covid-19 vaccine clinic.

The vaccine will be offered more widely, and at other locations, as soon as possible. The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI).

Meanwhile, we must all continue to adhere to the local tier restriction rules and remember hands, face, space – please visit the website for more information on the national guidelines.

Find out more about the Covid-19 vaccination programme on the NHS England website.