GP and Patient waiting times help line

Waiting times at St George’s University Hospitals NHS Foundation Trust

We have recently identified some problems with our patient tracking systems, and are taking some immediate steps to rectify the problem.

Our expectation is that the majority of patients have been listed and prioritised correctly – however, as a precautionary measure, we are double-checking the records of some patients currently awaiting treatment to ensure this is the case.

If you are a GP and wish to check on the status of one of your patients, please telephone 020 8725 2199 and a member of the team will investigate. If we can’t update you immediately, we will investigate and update you via phone or in writing.

If you reach an answerphone message, please leave your contact details, as well as the name, NHS number and date of birth your patient. We will either return your call asking for more information, or investigate the current status of your patient, and update you via the same process as above. Alternatively, you can email providing the same information above.

If you are a patient, please call 020 8725 2453 and we will answer your enquiry as quickly and effectively as possible. You can also email You can also email