Queen Mary's Hospital
London SW15 5PN
Reception: 0208 487 6000
You can find a full list of all of the services available at Queen Mary's on our service directory.
Getting around Queen Mary's
We know that coming to hospital can be daunting and confusing no matter how old you are or how many times you have been before. To try and make your visit to Queen Mary's a little easier click the link below for floor plans of Queen Mary's hospital to help you find the clinic, ward or service you need.
Is it an emergency?
An emergency is a critical or life-threatening situation like loss of consciousness, severe chest pain, heavy blood loss or serious accidents.
In an emergency visit your local Accident & Emergency (A&E) department, or dial 999 or 112.
Minor injuries unit at Queen Mary's Hospital
Monday to Sunday, open from 08.00hrs, last entry at 19.00hrs
X-ray services, Monday to Friday 08.00 - 20.00hrs (weekends and bank holidays 10.00 - 18.00hrs)
If you have a minor illness or injury like a sprain, bite, infected wound, chest infection, cough or cold you can avoid a wait in A&E by going to the Queen Mary's Hospital Minor Injuries Unit to see one of our specialist nurses.
You can also get emergency contraception, advice on healthy living and information about other NHS services.
The Minor Injuries Unit at Queen Mary's benefits from full access to diagnostic facilities offered at the hospital, including X-ray.
We do not treat children less than two years old or people injured in road traffic accidents.
If you have flu like symptoms or are suffering from diarrhoea and vomiting, stay at home and seek advice from your GP or call NHS 111.
Tube, rail and tram links
Barnes station, for National Rail services, is a short ride from the hospital on bus routes 72 or 265, or is approximately 15 to 20 minutes walk away.
Hammersmith station, for District, Piccadilly and Hammersmith & City lines, is connected to Queen Mary’s Hospital by bus route 72.
Richmond station (for District line, London Overground and National Rail) and Wimbledon station (for District line, National Rail and tram services), are both linked to the hospital by bus route 493.
Taxis and private hire
CABWISE is a text message based service that helps you find a taxi or licensed minicab. Simply text HOME to 60835 to get one taxi and two local licensed minicab numbers sent straight to your mobile*.
You can also call 020 7222 1234 or visit www.tfl.gov.uk/findaride for details of taxi and private hire services.
* Text charged at 35p per enquiry plus standard text message rate. Service not available on 3 and Virgin mobile networks.
Car parking at Queen Mary’s Hospital
Car parking is available at Queen Mary’s, charged by the hour. Collect a ticket at the gate when you enter the car park, and pay before you exit. All of our ticket machines accept £5 and £10 notes.
Parking costs £1.60 an hour, up to a maximum £6.40.
Disabled badge holders may park free of charge in any of the designated parking bays.
There are seven motorcycle bays that are available free of charge.
The care park has two drop off and pick up points, one at the end of the bridge leading to the ground floor entrance and one just outside the lower ground floor entrance. Look the map of the site for more details.
There are more than 80 dedicated cycle parking racks available free of charge.
Queen Mary’s Hospital appears in Local Cycling Guides 9 and 10. You can order a free copy of these guides online at www.tfl.gov.uk/cycling or by calling 020 7222 1234.
Pedestrians and cyclists coming to the hospital from Crestway can now use the pedestrian gate, located at the back of the hospital. This gate is open between 7am to 9pm weekdays and 9am to 5pm at weekends and public holidays.
For more information about patient transport visit our patient transport page
Where to buy your tickets
Oyster is the cheapest way to pay for single journeys on bus, Tube, tram, DLR and London over ground services in London. On your Oyster card, you can store your Travelcard/Bus Pass and/or cash to pay as you go.
You can buy tickets, get Oyster cards or top them up and get more information:
- Online at www.tfl.gov.uk/oyster
- By phone on 0845 330 9876
- At all Tube and most London over ground station
- ticket offices or ticket machines
- At over 2,200 Ticket Stops and
- Oyster Ticket Stops across London*
- Some National Rail station ticket offices
- London Travel Information Centres
* Ticket Stops and Oyster Ticket Stops are a network of independent retailers selling tickets on behalf of Transport for London.
For BT residential customers, calls to the Oyster helpline will cost no more than 3.5p per minute. The price on non-BT phone lines may be different.
You can plan your journey to Queen Mary's using the Transport for London journey planner tool at the top right of this page. Just enter your start point and the journey planner will show you the fastest, easiest and/or most accessible route.
You can also text TfL to 60835 for travel information.
By texting TfL to 60835 on a WAP enabled mobile, you can get Journey Planner and other interactive travel services. (Service may vary according to network)
To be kept up to date with travel news in London, visit: www.tfl.gov.uk/travelalerts
This free service informs you of delays to Tube and DLR routes. Register online which routes you want to monitor, then choose how and when you want to be informed – by SMS (text) and/or email.