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Patients

doctor talking to a man

Choose and Book

When your GP wants to refer you to a specialist, the Choose and Book system allows you to choose which hospital/clinic and when your first appointment will take place. It gives you more control over where you are treated.

Your GP will discuss with you a choice of clinically appropriate hospitals available for your treatment on Choose and Book and if you know where you would like to be seen you are able to book the appointment before leaving the GP surgery.

If you need more time to consider your choices your GP will print out an appointment request letter for you to take away. This letter lists your unique booking reference number (UBRN), your NHS number and a list of hospital or clinic options for you to choose from. Your GP practice will also give you a password with your appointment request letter.

You can book your appointment either by:

You must have your appointment request letter and your password if you want to book your appointment after leaving the surgery.

Choose and Book benefits

Patients using Choose and Book can get an appointment 10-12 days earlier than those who don't use the system.

Talk to your GP to book your appointment through Choose and Book while in your GP surgery.

How this benefits patients

Using Choose and Book with your GP allows you to set a convenient date and time for your care, direct from your GP surgery. Patients using Choose and Book can get an appointment 10-12 days earlier than those who don't use the system.

Through Choose and Book you will instantly have access to your appointment time and date without having to wait for a referral letter. Once the appointment has been set up, you're entered into the hospital's referral system, giving you certainty that your appointment has been arranged.

More information

Visit our services for more information about the care we provide.

Visit the Choose and Book website for more information about booking your appointment online.

More information about Choose and Book for GPs.