The Freedom of Information Act 2000 (FOI) gives the public the statutory right of access to all non-personal information held by public authorities, including the NHS.
The underlying principle of the Act is that information held by a public body should be freely available with few exemptions.
It is about us being open, honest and accountable.
This means that you can now ask for corporate information held by the Trust and request access to it.
We deal with all requests in accordance with the Freedom of Information Act Code of Practice.
More information on these guidelines at www.justice.gov.uk/guidance/guidancefoi.htm.
The Data Protection Act 1998 (DPA) provides principles under which all organisations, including the NHS, operate when handling personal data.
It also gives members of the public the statutory right of access to personal data related to themselves. In particular, there is provision for you to see your own medical records.
For more information on how St George's meets the requirements of the Data Protection Act please see our leaflet:
FOI excludes requests for personal information. An individual's access to their patient records/clinical information is still covered by the Data Protection Act for which different procedures apply.
To request copies of medical records, please click on the relevant link below:
Once complete, please return these forms to:
Health Records Manager
St George's Healthcare NHS Trust
Before formally making a FOI request, please check this website to see if it contains the information you are looking for.
In addition, The Trust's Publication Scheme provides a complete guide to what information is routinely published by the Trust, for example policies, procedures and minutes of meetings.
You are entitled to request whether we hold information on a specific area and request copies of the information itself.
To formally make a request under FOI you must submit your request in writing (email is satisfactory) and include an address (postal or email) to which correspondence can be sent.
Please note that requests should include a clear and specific description of the information you are seeking. When asking for statistical or historical data please ensure you include the period in which you are interested.
Submitting your request
Please send requests to: firstname.lastname@example.org
Alternatively, send your requests by post to:
Freedom of information lead
1st Floor, Grosvenor Wing
St George's Healthcare NHS Trust
Once we have received your request we will aim to respond within 20 working days.
If we exceed this time limit we will apologise and explain the reasons for this delay and give you an estimate of how long it will take to meet your request.
When responding we will firstly state whether or not we hold the information that you have requested. If we do hold this information we will, in the majority of cases, send this information to you.
There is however, some information that is exempt under the Freedom of Information Act, for example, information that may be of commercial interest.
Where an exemption is considered appropriate, we will explain the reasons why this is so and outline what steps you are entitled to take next.
Depending on what information you have requested, there maybe a charge for the copying of materials that you are seeking. In the majority of cases the Trust will absorb this cost.
If it is necessary to make a charge we will contact you to confirm whether you still wish to proceed with the request.
Where the time involved in us investigating whether we hold the information and then obtaining the information requested exceeds a cost of £450 we are entitled to refuse the request.
In this case we will contact you to establish whether you wish to:
If you are unhappy with the response to your request then in the first instance you should appeal directly to the Chief Executive, David Astley. Appeals must be made in writing and sent to the standard St George's Healthcare NHS Trust address.
If you remain dissatisfied following the appeals process, you have the right, under section 50 of the Freedom of Information Act, to apply to the Information Commissioner to seek resolution to the matter. Further details on how to do this can be found at: www.informationcommissioner.gov.uk
If you have any further questions regarding FOI, please email us at: email@example.com